How we use your information.

Last updated: July 2026

Who we are

CG Jetwashing provides exterior cleaning services across Kingswinford and the wider West Midlands.

You can contact us by email at cgjetwashing@gmail.com or by phone on 07915 287358.

What information we collect

When you contact us or submit a quote request, we may collect:

• Your name
• Your phone number
• Your email address
• Your location
• Details about the cleaning service you are interested in
• Any message or information you choose to send us

How we use your information

We use your information to:

• Respond to your enquiry
• Provide a quote
• Arrange a visit or booking where requested
• Carry out the service you have asked about
• Keep basic records of enquiries, bookings and customer communication

We do not sell your personal information.

Our lawful basis for using your information

We use your information because it is necessary to respond to your enquiry, provide a quote, arrange work and communicate with you about the services you have requested.

Contact form processing

Our website contact form is processed by Web3Forms. When you submit the form, your enquiry details are sent through Web3Forms so they can be delivered to us by email.

Enquiries are then received and stored in our email account so we can respond to you and keep a record of the communication.

How long we keep your information

We keep enquiry and customer communication records for as long as needed to respond to you, provide services and maintain basic business records. If your enquiry does not lead to work, we will not keep your information for longer than necessary.

Who we share your information with

We may share your information with service providers that help us run the website, process enquiries or manage business communication, such as our form provider and email provider.

We may also share information if required by law, regulation or a lawful request from an authority.

Your rights

You have rights over your personal information, including the right to ask for a copy of the information we hold about you, ask us to correct it, ask us to delete it, or object to how it is used in certain circumstances.

To make a request, contact us at cgjetwashing@gmail.com.

Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Changes to this policy

We may update this privacy policy from time to time. Any updates will be published on this page.